Terms and Conditions
Donations Terms and Conditions
ROLDA UK’s Donation Refund Policy
Under charity law, charities are not permitted to refund donations, other than in specific circumstances. The Charities Act 2011 can be found here.
In the event that a donation is made to ROLDA UK, a registered charity, via our website as a result of fraud or misuse or in the event of accidental duplicate transactions, ROLDA UK will refund the donation amount electronically back to the same card that was used to make the original transaction, provided the request is made within 14 days of the transaction. Please contact us stating the details you gave when you made the donation and the date and time.
If you become aware that your card has been used fraudulently, please contact your card provider.
ROLDA UK encourages visitors to its websites to spread the animal rights message by copying and downloading website content for personal, non-commercial use. If you wish to use any materials found on ROLDA UK’s websites (text, videos, photographs, etc) for any other purpose, you must submit this form and obtain express written consent before using the materials.
The Site may contain links to other websites. Please be aware that rolda.org.uk is not responsible for the privacy practices of other web sites. We encourage our Shop Customers and Site Visitors to be aware when they leave our Site and to read the privacy statements of each and every web site that collects personally identifiable information.
In our effort to provide you with services customised to your interests, we use “cookies” to assist in the collection of information. A cookie is a small data file containing information that is sent to your browser from a web server and stored on your computer’s hard drive.
- access your account information (stored on our computers) in order to deliver better and more personalised services;
- identify which areas of the Site you have visited.
Tracking information such as cookies is also used to create aggregate reports on user demographics and traffic patterns on the Site, and may be provided to our partners.
For orders through the Shop, we work to protect the security of your payment information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
The Site uses reasonable security methods to protect the personal data (e.g., contact details) that resides on our servers. However, no security system is impenetrable. rolda.org.uk cannot warrant or guarantee the security of its or its partners’ servers, nor can it guarantee that information that Shop Users supply will not be intercepted while being transmitted to rolda.org.uk or its partners over the Internet.
Refund Item Purchased via ROLDA Online Shop
Before you purchase an item from ROLDA Online Shop
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.
You can return a product for up to 30 days from the date you purchased it.
Any product you return must be in the same condition you received it and in the original packaging.
E-mail page to a friend and E-card Facilities
The e-mail to a friend and e-card facilities allow a user to e-mail story and product links or e-cards to other online users. Users can include a personal message together with a name and e-mail address.
The details you provide will not be used for any purpose other than delivering the appropriate information to the intended recipient. rolda.org.uk will not use the details to send unsolicited e-mail, and will not sell details to any third party.
ROLDA UK does not accept advertising on its sites.
ROLDA UK’s registration number is 1162690. Download here the Gift Aid form. Please complete, save and send it to firstname.lastname@example.org